Effective Date: January 15th, 2025

1. Scope of Policy

This Global Privacy Policy (“Policy”) explains how Limited, Inc. (“Limited,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information. It applies to anyone who interacts with our services, including our website, mobile applications, and any other channels (“Services”).

By accessing or using our Services, you consent to the practices described in this Policy. If you do not agree with this Policy, please refrain from using our Services.

2. Data Controller

Limited, Inc., located at 600 California Street, 11th Floor, San Francisco, CA 94108, is the data controller responsible for your personal information.

For users in the European Union (EU), European Economic Area (EEA), and European Free Trade Association (EFTA) countries, Limited ensures compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

If you have any questions about this Policy or how we handle your personal information, please contact us at privacy@limitedapp.com.

3. Information We Collect

We collect the following categories of personal information:

1. Identifiers: Name, email address, phone number, mailing address, and government-issued ID (e.g., passport, driver’s license).
2. Demographic Information: Gender, age, and nationality (as permitted).
3. Financial Data: Bank account details, payment card information, transaction details, and other payment-related information.
4. Device Information: IP address, browser type, operating system, and device identifiers.
5. Usage Data: Interactions with our Services, such as pages viewed, time spent, and preferences.
6. Geolocation Data: Approximate location based on your device or IP address (with your consent).
7. Other Data: Any information you voluntarily provide, such as survey responses or customer service inquiries.

4. Permissions and Data Usage in Mobile Apps

To enhance your experience, our mobile applications may request the following permissions:

1. Location: To provide location-based features and comply with regulatory requirements. This permission is optional and can be managed in your device settings.
2. Camera and Photos: To enable document uploads (e.g., identity verification) or support in-app features like profile customization.
3. Contacts: To facilitate features like payments to saved contacts (with explicit user consent).
4. Notifications: To send alerts about account activity, transactions, and important updates. You can manage these preferences in your app settings.

All permissions are optional and will only be used for their stated purposes. We do not collect or access data without explicit user consent.

5. How We Use Your Information

We process personal information to:

1. Provide and improve our Services.
2. Facilitate transactions and ensure compliance with legal and regulatory requirements.
3. Authenticate user identity and prevent fraud.
4. Communicate with you about account updates, security alerts, and promotional offers.
5. Analyze usage trends and optimize our platform.
6. Comply with applicable laws and enforce our terms of service.

6. Sharing Your Information

We may share your personal information with:

1. Service Providers: Third parties who perform services on our behalf, such as payment processing, data storage, and analytics.
2. Regulators and Authorities: Government agencies, courts, or law enforcement where required by law.
3. Business Partners: Entities involved in facilitating transactions or providing complementary services (with your consent where applicable).
4. Corporate Transactions: Parties involved in mergers, acquisitions, or sales of our business or assets.

All third parties are required to protect your data and use it only for the purposes specified by us.

7. Data Transfers

As a global organization, we may transfer your personal information to countries outside your jurisdiction, including the United States, the European Union (EU), European Economic Area (EEA), and European Free Trade Association (EFTA) countries. Where we do so, we ensure appropriate safeguards are in place to protect your information, such as Standard Contractual Clauses or equivalent measures.

8. Retention of Data

We retain your personal information for as long as necessary to:

1. Fulfill the purposes for which it was collected.
2. Comply with legal and regulatory obligations.
3. Resolve disputes and enforce our agreements.

Once retention periods expire, we securely delete or anonymize your data.

9. Your Rights

Depending on your location, you may have the following rights:

1. Access: Request a copy of the personal information we hold about you.
2. Correction: Request corrections to inaccurate or incomplete data.
3. Deletion: Request deletion of your data where it is no longer needed.
4. Restriction: Request restrictions on the processing of your data.
5. Portability: Request a copy of your data in a machine-readable format.
6. Objection: Object to processing based on legitimate interests or for direct marketing.

For users in the EU, EEA, and EFTA countries, Limited complies with GDPR requirements for data subject rights, including the right to lodge complaints with your local data protection authority.

To exercise your rights, please contact us at privacy@limitedapp.com. We will respond within the timeframe required by applicable law.

10. Security of Your Information

We implement technical, physical, and organizational measures to safeguard your personal information against unauthorized access, use, or disclosure. However, no security system is foolproof, and we cannot guarantee the absolute security of your data.

11. Children’s Privacy

Our Services are not intended for individuals under the age of 16 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the data promptly.

12. Updates to This Policy

We may update this Policy from time to time. Changes will be effective upon posting to our website. Please check back regularly for updates.

13. Contact Us

If you have questions or concerns about this Policy, please contact us:

Limited, Inc.
600 California Street, 11th Floor
San Francisco, CA 94108
Email: privacy@limitedapp.com

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